Publisher Profile
Publish > Publisher Profile, the four required fields, the Missing profile information empty state, and the US/Canada address limit.
You may also see Publisher Profile referred to as your publisher details, publisher info, publisher page, or company profile. The App Store uses Provider for the same thing in places. A "Featured Provider" is a featured publisher.
Applies to: Organizations enabled as publishers on Insight Cloud. The Publish menu does not appear for organizations that don't publish apps.
You'll need: The Manage Publisher Information permission. It belongs to the Publish category of permissions, which is only enabled for publisher organizations.
Last reviewed: 2026-09-11
Where to find Publisher Profile
In the Insight Cloud sidebar, open Publish → Publisher Profile.
What you can do in Publisher Profile
Set your Publisher Name — the organization name shoppers see on App Details pages. It defaults to your organization's name in Insight Cloud.
Set your Publisher Website
Write your Description — what your organization builds and what your apps do
Enter your headquarters Address
You cannot set a logo here. See Publisher Profile and your logo below.
Publisher Profile required fields
All four fields are required. Publisher Profile will not save while any of them is empty.
The address is entered as separate fields, and two of them change label and validation depending on the country you select:
Address Line 1 and Address Line 2
Town / City / Locale
Country — United States or Canada
State, which becomes Province / Territory when the country is Canada
Zipcode, which becomes Postal Code when the country is Canada. The field enforces the correct format for the country you selected.
How Publisher Profile works
You fill in the required fields and save. Once saved, your publisher information is displayed on the App Details page of every app your organization has publicly listed on the App Store. There is no separate submit or review step.
Until all four required fields are complete, two things are blocked. The page will not save, and no app listing from your organization can exist on the App Store — this is not only a block on new listings. Shoppers see nothing from your organization until the profile is complete.
Example
Northwind Analytics enters the Publisher Name "Northwind Analytics", the Publisher Website "https://northwind-analytics.example.com", a two-sentence Description of the retail forecasting apps they build, and their headquarters address in Chicago, IL, and saves. A shopper who then opens the App Details page for any publicly listed Northwind app sees that name, website, description, and address alongside the app's own description and screenshots.
Publisher Profile and your logo
Publisher Profile has no logo field. Your publisher logo is your organization's logo, set in Organization Settings → General — it is the first field on that page. Changing your organization logo changes your publisher logo everywhere it appears on the App Store.
Individual apps can override it. An app-level logo, set from Publish → Catalog, replaces the publisher logo for that one app on the platform.
Limits on what the Publisher Profile can't do
Publisher Profile has no logo field of its own. The logo comes from your organization logo in Organization Settings, and the only per-app override is an app-level logo set in the catalog.
Publisher Profile information does not appear on your Storefront. Storefronts are live, but they omit publisher information.
Publisher Profile cannot be linked to or synced from an external system.
Publisher Profile contact information cannot be currently set.
Publisher Profile cannot support addresses outside of the United States and Canada.
Publisher Profile cannot be saved while a required field is empty. There is no partial save or draft state.
Without a completed Publisher Profile, your organization cannot have listings on the App Store. An incomplete profile does not leave earlier listings in place while blocking new ones.
Publisher Profile vs. your app listings
Publisher Profile describes your organization and is shared across every app you publish. The information about an individual app — its description, screenshots, and app-level logo — lives in your catalog of app listings at Publish → Catalog and is set per app. Editing your Publisher Profile changes what shoppers see about you, on every App Details page at once.
Publisher Profile vs. Organization Settings
Organization Settings govern your workspace in Insight Cloud: users, roles, teams, billing, and your organization logo. Publisher Profile governs what App Store shoppers see about your organization. The one place the two meet is the logo — set in Organization Settings, displayed through Publisher Profile.
If Publisher Profile isn't working
"Missing profile information — We noticed some required information is missing from your profile."
Why this happens. This is the empty state of your catalog at Publish → Catalog, shown when your Publisher Profile has not been completed. Your catalog stays empty and no app listings appear on the App Store until the profile is filled out.
How to fix it. Open Publish → Publisher Profile and complete Publisher Name, Publisher Website, Description, and Address. The page will not save until all four are filled in, so a successful save means the requirement is met.
Publisher Profile changes aren't showing on an App Details page
Why this happens. Most often the edit did not save. Publisher Profile has no draft state, so a save that hit an error leaves the old information in place.
How to fix it. Reopen Publish → Publisher Profile and check that your edits are there and that no errors appeared when you saved.
If that doesn't work, and the profile saved cleanly but the App Details page still shows the old information, contact Seek support.
Related articles
App Publishing Lifecycle — the build, version, and metadata steps that follow once your Publisher Profile is complete
App Store Basics — where shoppers find your apps, and what an App Details page shows them
Administration overview — managing your organization, including where the organization logo is set
Publisher Catalog — managing your app listings and setting app-level logos
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