Notification Center

The Notification Center is an in-app inbox, opened from the bell icon in the left sidebar, that collects activity from across your Insight Cloud organization. It tells you when you've been given access to an app, when someone has requested access or a subscription that you can approve, when an app run finishes or fails, and when a data export is ready to download.

You may also see the Notification Center called the notifications drawer, the bell, or your notifications; people often ask about it as "why didn't I get notified" or "where do I see what changed."

Applies to: All Insight Cloud organizations
You'll need: No special role. Which notifications you receive depends on your permissions — see Which notifications you can receive below.
Last reviewed: September 1, 2026

Where to find the Notification Center

Click the bell icon in the left sidebar. The bell has no text label. The Notification Center opens as a drawer over whatever page you're on.

A number badge on the bell shows how many unread notifications you have.

The drawer closes automatically when you navigate to another page. This is expected behavior and you simply reopen the bell to get back to it.

What you can do in the Notification Center

The Notification Center works like an email inbox:

• Open an event directly from a notification, which takes you to the relevant page in Insight Cloud

• Mark a notification as read or unread

• Mark all as read, which clears the unread badge in one action

• Snooze a notification to bring it back later

• Archive a notification to remove it from your main view

• Switch views to see different subsets of your notifications

• Change your notification preferences from the gear icon

Switching views in the Notification Center

Click the header text at the top of the drawer, or the caret next to it, to switch between four views:

• Unread & Read — everything, the default view. The header reads Notification Center.

• Unread — unread notifications only

• Snoozed — notifications you've snoozed, waiting to return

• Archived — notifications you've archived

Snoozing a notification

Hover over a notification and choose the snooze action. The Notification Center offers four options:

• An hour from now

• Tomorrow — returns at 9:00 AM

• Next week — returns at 9:00 AM the same weekday next week

• Custom time… — pick your own date and time

A snoozed notification moves to the Snoozed view and returns to your inbox at the time you chose.

Which notifications you can receive

The Notification Center resolves who receives each notification by permission, not by role name. Two people with the same job title can receive different notifications if their permissions differ.

Insight Cloud sends one notification by email rather than in-app: Successful Activation Email, sent when your account is activated.

Changing your notification preferences

Click the gear icon in the Notification Center to open Preferences. The gear has no text label. Preferences opens inside the drawer — use the back arrow at the top left to return to your notifications.

Preferences has three parts:

• Global Preferences — master toggles for Email and In-App. Turning one off affects every notification that uses that channel.

• Schedule — off by default. When you turn it on, you can enable individual days and set a From and To time for each one. The panel states that critical and in-app notifications still reach you outside your schedule.

• A section for each notification type — with a toggle per channel, so you can turn off one kind of notification without affecting the others.

Preferences only lists the notification types you're eligible to receive. If a colleague's Preferences panel shows sections yours doesn't, that's a difference in permissions, not a fault.

Limits and what the Notification Center can't do

• The Notification Center does not let you mute notifications for one specific app, team, or dataset. You can turn off a notification type for everything, but not for a single item.

• The Notification Center does not send notifications to Slack, Microsoft Teams, SMS, or mobile push. In-app and email are the only channels currently.

• Most notifications cannot send email versions of your in-app notifications. The only email is the account activation email and administrative capabilities related to your organization’s Insight Cloud account.

• The Notification Center has no digest option. Notifications arrive individually as events happen; you cannot batch them into a daily or weekly summary.

• Turning on a Schedule does not stop in-app notifications. The Preferences panel states that critical and in-app notifications still reach you outside your schedule.

• The Notification Center does not notify you about activity inside an app's data. It covers platform events — access, subscriptions, runs, exports, and announcements — not changes in the numbers an app reports.

• There is no Clear all action. Mark all as read clears the unread badge but leaves the notifications in your inbox.

• Notifications can take a few seconds to appear. A bulk change, such as an admin granting many people access at once, can take longer.

Notification Center vs. Feed

The Notification Center tells you about things that happened to you — access you were given, a request you can approve, an export you asked for. The feed, on the Home page, proactively surfaces insights drawn from your apps via Streams. The feed is about your data; the Notification Center is about your account and your apps.

Notification Center vs. toast messages

Toast messages are the small confirmations that appear briefly in the corner of the screen after you do something, then disappear. They are not stored anywhere and never appear in the Notification Center.

Notification Center vs. Personal Settings

Personal Settings holds your profile details and password. It does not hold your notification preferences — those live behind the gear icon inside the Notification Center. See Personal Settings.

If you're not seeing notifications

Check these in order:

1. You may have no recent activity. The Notification Center only fills up when something happens that involves you.

2. Check your permissions. Most notifications go to people with a specific permission — approval notifications only reach people who can approve. If you can't perform the action, you won't be told about it.

3. Check your Preferences. Open the gear icon and confirm the In-App global toggle is on, and that the notification type you're expecting hasn't been switched off.

4. Check the Archived and Snoozed views. A notification you archived or snoozed has left your main view but still exists.

If all of these look right and you're still missing notifications you'd expect, report it — see Known Issues & How to Report a Problem.

Related articles

• Roles — what permissions do, which decide the notifications you receive

• Personal Settings — your profile and password, managed separately from notification preferences

• Subscriptions — subscribing to apps, which generates subscription request notifications

• Data Access — requesting data access changes, which generates a notification when the request is processed

• Known Issues & How to Report a Problem — how to report a notification that isn't arriving